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AEBC VoIP Phone

NEVER RUSH CALLS AGAIN

AEBC VoIP Phone harnesses the power of the Internet to create low cost phone lines. AEBC’s technology allows residential and business consumers to save between one-half to one-third the cost of traditional phone line services.

With today’s high speed internet by AEBC, you can enjoy crystal clear phone calls with ultra low long distance rates made through your new AEBC VoIP Phone. Check below for all the modern features of AEBC’s VoIP Phone system.

AEBC Unlimited Residential Phone Plans

Unlimited Canada Calling

100 min. International

$10 /mo.

Month-to-Month Plan, NO CONTRACTS!

+$65 ATA Phone Adapter Required

  • Unlimited Canada Wide Calling
  • 100 Minutes Long-Distance Calling*
  • e911 plus 15+ Advance features
  • Call Forwarding
  • Call Display
  • Voice Mail

MOST POPULAR

Unlimited Canada Calling

200 min. International

$18 /mo.

Month-to-Month Plan, NO CONTRACTS!

+$65 ATA Phone Adapter Required

  • Unlimited Canada Wide Calling
  • 200 Minutes Long-Distance Calling*
  • e911 plus 15+ Advance features
  • Call Forwarding
  • Call Display
  • Voice Mail

Unlimited Canada Calling

300 min. International

$25 /mo.

Month-to-Month Plan, NO CONTRACTS!

+$65 ATA Phone Adapter Required

  • Unlimited Canada Wide Calling
  • 400 Minutes Long-Distance Calling*
  • e911 plus 15+ Advance features
  • Call Forwarding
  • Call Display
  • Voice Mail

Includes International Long Distance Calling Minutes to:

Argentina Austria Bangladesh Bermuda Brazil Cambodia
China Columbia Cyprus Denmark Dominican Republic Finland
France Germany Greece Guadaloupe Guam Hong Kong
Hungary Iceland India Ireland Israel Italy
Japan Korea Laos Latvia Luxembourg Macao
Malaysia Malta Mexico Monaco Netherlands New Zealand
Norway Panama Paraguay Peru Poland Portugal
Puerto Rico Romania Singapore Slovakia Slovenia South Africa
Spain Sweden Taiwan Thailand United States US Virgin Island
Vietnam Venezuela

Need to call other countries? No problem, 100+ more countries included but those rate centers will consume your included international calling minutes quicker!

All VOIP plans require a +$65 ATA Phone Adapter Hardware available from AEBC, and your own router and phone.

*Average minutes based on over 50 country rates listed above. International long distance calling costs are capped to the monthly rate of the phone plan itself. If you need more minutes, an extra 100 minutes /m are billed at $10 ea. (contact us to add the extra minutes). Extra phone line added to plan is +$5 /m.

FREQUENTLY ASKED QUESTIONS & FEATURES

CONTACT OUR FRIENDLY, LIVE SUPPORT TEAM WITH ANY QUESTIONS!

Caller Waiting

Allows you to take a second call without disconnecting your first.

Call Display

Shows you the number of the person calling, so you can decide whether to pick up the phone.

Long Distance

Let you extend your communications capability to include domestic and international outbound long distance and inbound calls.

Call Display Blocking

Allows you to block your number from being displayed through Caller ID.

Line Test

Allows you to test the line before calling.

Do Not Disturb

If you don’t want to be disturbed when you are doing something important your phone will not ring.

Call Forwarding

Lets you forward the incoming calls to another phone.

3-Way Calling

You can talk with 2 people at the same time with a 3-way conversation.

Remote Voicemail Access

Access your voicemail over the phone or online whenever you’re away from home.

Voice Mail

You can record one voicemail greeting for everyone who calls or you can have different voicemail greetings based on who’s calling.

Blocking Incoming Calls

Allows you to block incoming calls.

E-911 Support

Allows you to call any other TelnetPhone customer, free of charge.

Caller ID Privacy Exception

Allows you to keep your Caller ID information hidden from everyone except those important numbers included in the exception list.

Custom Caller ID

Allows you to define how outbound calls from your company are presented to people you call.

E-911 Support

Links emergency callers with the appropriate public resources.

Free Unlimited Canada Call

Access Free unlimited Canada wide calling.

Stop Ring after 1-24 rings

Phone will stop ringing after 1-24 rings.

Areas not included in Unlimited Plans

Unlimited calling in Canada excludes Nunavut, Yukon, and the Northwest Territories. Unlimited calling in the United States excludes Guam, Puerto Rico, Alaska, and Hawaii.

Faxing

Our platform provides a “best effort” for traditional faxing and fax to email. It is best suited for occasional, non-critical faxing.

  • ATAs should be configured with “T38” set as Pass-Through.
  • Fax machines should lower the bit rate on the fax machine from default value to 9600.

Note: Firmware version for Grandstream HT701 needs to be 1.5.10 or newer.

Home Alarm

Make the following changes to the configuration of the ATA:

  1. Disable echo canceller
  2. Set DTMF all options to in audio
  3. Preferred Vocoder PCMU

Remotet VM Access

14164772002 – Voicemail remote access
14382399499 – Voicemail remote access

Ring Delay Setting

The setting is called “No Key Entry Timeout”

We recommend the value “3” or “4”

Call Handling Phone Codes

New Call Handling Phone Codes enables the entire Call Handling policy setting via the phone without having to use the WEB User Portal.

  • *30 – Calling Line ID Delivery Blocking Persistent Activation
  • *31 – Calling Line ID Delivery Blocking Persistent Deactivation
  • *44 – Delayed Echo Test (call quality test)
  • *45 – Echo Test (two-way sound test)
  • *46 – DTMF Testing with IVR
  • *56 – Call Waiting Activation on All Calls
  • *57 – Call Waiting Deactivation on All Calls
  • *67 – Calling Line ID Delivery Blocking per Call
  • *70 – Call Waiting Deactivation of the Next Call
  • *72 – Call Forwarding Always Activation
  • *73 – Call Forwarding Always Deactivation
  • *74 – Call Forwarding Always To Voice Mail Activation
  • *75 – Call Forwarding Always To Voice Mail Deactivation
  • *78 – Do Not Disturb Activation
  • *79 – Do Not Disturb Deactivation
  • *92 – Call Forwarding No Answer Activation
  • *93 – Call Forwarding No Answer Deactivation
  • *94 – Call Forwarding No Answer to Voice Mail Activation
  • *95 – Call Forwarding

Troubleshooting SIIP Codes

https://en.wikipedia.org/wiki/List_of_SIP_response_codes

If your specific issue isn’t listed and you require technical assistance, contact us right away – our 24/7 NOC support team will help you find a solution ASAP.

VoIP Feature Codes

VoIP Features Codes
Voice Mail – Your initial voice mail password is your TelnetPhone telephone number (e.g. 6042885555) *98
Forward Unconditional – On *72x
Forward Unconditional – Off *73
Do Not Disturb – On *78
Do Not Disturb – Off *79
Call waiting (global) – activate *56
Call waiting (global) – deactivate *57
Call waiting (per call) – activate *71
Call waiting (per call) – deactivate *70
Caller ID blocking Activate. Caller ID Automatically enabled if feature enabled in your account. Long distance Automatically enabled if feature enabled in your account. PSTN Automatically enabled if feature enabled in your account. *30
Caller ID blocking Deactivate *31
Delayed Echo Test (call quality test) *44
Echo Test (Two way sound test) *45
DTMF Testing with IVR *46
Forward Unconditional to Voice Mail – On *74
Forward Unconditional to Voice Mail – Off *75
Forward When No Answer – On *92
Forward When No Answer – Off *93
Forward When No Answer to Voice Mail – On *94
Forward When No Answer to Voice Mail – Off *95
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