We are committed to providing you with products and services that meets your needs. Our customer service representatives and technical support representatives will work hard to provide you with the best customer service experience possible. We are also a growing company and we realize that we may not be able to provide you the service that you expected all the time. We value your feedback so we can improve and do things better.
We try hard, but we’re not perfect.
If you’ve been trying to resolve an issue but it remains unresolved, please contact our AEBC Support Team to escalate your concern.
Our AEBC Support Team will respond within 1 business day of receiving your inquiry.
If you are unable to reach a satisfactory resolution to your problem the Canadian Radio-Television and Telecommunications Commission (CRTC) or the Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you. The CRTC is an independent agency of the Government of Canada responsible for the regulation of telecommunications companies.