We are committed to providing you with products and services that meets your needs. Our customer service representatives and technical support representatives will work hard to provide you with the best customer service experience possible. We are also a growing company and we realize that we may not be able to provide you the service that you expected all the time. We value your feedback so we can improve and do things better.
We try hard, but we’re not perfect.
If you’ve been trying to resolve an issue but it remains unresolved, please contact our AEBC Support Team to escalate your concern.
Our AEBC Support Team will respond within 1 business day of receiving your inquiry.
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.